Osource Business Process Outsourcing Solutions

At Osource Business Process Outsourcing (BPO), we understand the changing need of customers and our aim is to delight them through a combination of operational excellence, industry expertise and transformation capabilities. The operational excellence comes from our experience of partnering with multiple global clients over the years and the industry expertise is based on our focus in select industry verticals. The transformation journey is powered by our investment in technology and process innovations like robotic process automation and artificial intelligence, intelligent business platforms that work with your existing IT landscape and analytics that lead to predictive modeling thereby ensuring right business outcomes. Our focus is to work with Clients to achieve their business goals and partner for the next level of improvements in order to attain competitive advantage.

Providing BPO services for more than 12 years, at Osource, we have developed an integrated BPO platform which seamlessly combines Business Transformation Services, Knowledge Services, Back Office Services and Technology Enabled Services. Instead of focusing on a single aspect of the business process, Osource drives performance improvement across multiple aspects of our client’s business processes with integrated BPO; the primary element that separates us from our competition.

Osource’s BPO has a proven record in increasing revenues, reducing costs, improving cash flow and capital utilization, maximizing customer satisfaction and enhancing the client’s overall competitive position. Osource BPO leverages multiple delivery & support centers to deliver predictable and flexible business process management services. A key aspect of our service delivery is the successful migration or transition of business processes from the client’s locations to our delivery center(s). We have a comprehensive and mature transition methodology that has been refined and documented during the course of more than 1,000 transitions.